Data Protection

Unibet's Privacy Policy — Your Data is Our Responsibility

Everything about how your personal data is collected, stored, and protected is laid out here with complete transparency.

Last Updated: January 2026
SSL Encryption
All Data is Encrypted
GDPR Compliant
International Standards
No Third Parties
Data Not Sold
Your Control
Editable at Any Time

Core Pillars of Privacy Protection

How Unibet Protects Your Privacy — A Quick Overview

Secure Data Storage

All your personal data is stored on secure servers using industry-standard encryption. Multiple layers of security are in place to prevent unauthorised access.

Non-Disclosure Policy

Unibet never sells your personal data to third parties. Limited information may only be shared with approved partners when required by law or necessary to deliver our services.

User Controls

You can view, correct, or request deletion of your personal data at any time. We believe you should have full control over your own information.

Cookie Transparency

We are fully transparent about which cookies we use and why. You can disable non-essential cookies at any time, though some cookies are required for the site to function properly.

Fraud Prevention

To keep your account secure, we monitor transactions and verify identities. Any suspicious activity triggers immediate protective measures.

Data Retention Policy

Your data is never stored beyond what is necessary. Once the specified retention period expires, or upon your request, data is securely deleted — unless a legal obligation requires otherwise.

1 Introduction

Welcome to Unibet. We understand that sharing personal information online can raise a lot of questions — and that's completely natural. This privacy policy is written to give you honest, straightforward answers to those questions.

Unibet (https://unibet.st) an international online gaming and betting platform. Any information we collect from you is used solely to provide you with a better experience — never to sell. Our privacy policy is built in compliance with international data protection laws, including GDPR.

This policy applies to Unibet's website, mobile application, and all associated services. By using the platform, you are deemed to have accepted this privacy policy.

This policy was originally written for your convenience. In the event of any legal dispute, the English version shall be considered the authoritative text.

2 Data Collection

Unibet collects information from you in a number of ways. Below is a full breakdown of what we collect and when.

What you provide directly:

  • At registration — full name, date of birth, email address, mobile number, and home address
  • During KYC verification — a copy of your national ID card, passport, or driving licence
  • At the time of payment — mobile banking number or bank account details
  • When Contacting Support — Your Messages and Description of Issues

Automatically Collected:

  • IP address and device information (browser, operating system)
  • Log Data on Time Spent on Each Page of the Site
  • Gaming activity — which games you played and how long you played them
  • Transaction History & Patterns
  • Information collected through cookies and similar tracking technologies
Data Types Reason for Collection Legal Basis
Identity Information Account Verification & KYC Legal Obligation
Payment Information Transaction Processing Contract Performance
Usage Information Service Improvement & Personalization Legitimate Interest
Contact Information Customer Service & Notices Contract Performance
Technical Information Security & Fraud Prevention Legitimate Interest

3 Data Usage

Unibet uses your data only for specific, legitimate purposes. We never expand the scope of how your information is used without your consent.

  • Service Delivery: To manage your account, process transactions, and deliver gaming services
  • Identity Verification: To verify age and identity in accordance with legal requirements
  • Security: To prevent fraud, money laundering, and other unlawful activities
  • Customer Service: To resolve your issues quickly and effectively
  • Contact: To send you important updates, promotions, and account-related notices
  • Improvement: To improve platform quality and enhance the user experience
  • Legal Compliance: To comply with regulatory directives and court orders

You can unsubscribe from marketing emails or SMS at any time. Account-related service notifications will continue to be sent regardless.

4 Data Sharing

Unibet never sells your personal information to third parties. However, limited data may be shared in the following specific circumstances:

  • Payment Processors: To process transactions via bKash, Nagad, Rocket, and similar services
  • KYC Verifier: With authorized identity verification service providers
  • IT Infrastructure Partners: For secure hosting and data storage
  • Government Authorities: Where required by a court order or legal obligation
  • Anti-Fraud Organizations: In Compliance with Industry-Standard Security Protocols

All third-party partners are required to comply with our privacy standards and may only use information for specified purposes. We regularly review our agreements with these partners.

If a business transaction occurs (such as a company merger), you will be notified in advance and given the opportunity to provide fresh consent if required.

5 Cookie Policy

Cookies are small text files stored in your browser. Unibet uses cookies to improve your experience and ensure the platform runs properly.

Types of cookies we use:

Cookie Type Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Deleted at End of Session
Functional Cookies Remembering language preferences and settings Up to 1 Year
Analytics Cookies Collecting Site Usage Statistics Up to 2 Years
Marketing Cookies Showing Relevant Offers Up to 90 Days

You can disable non-essential cookies through your browser settings. Note that doing so may limit some features of the site.

6 Data Protection

Unibet upholds the highest industry standards when it comes to protecting your data. We back this up not just with words, but with real technical safeguards.

  • SSL/TLS Encryption: Every Connection on the Site is Fully Encrypted
  • AES-256 Encryption: Stored Data is Protected with Military-Grade Encryption
  • Two-Factor Authentication: An extra layer of security for your account
  • Regular Security Audits: Regular audits conducted by third-party experts
  • Restricted Access: Only authorized personnel have access to sensitive information
  • Data Backup: Regular backups ensure that no data is lost

In the event of a data breach, we are obligated — and committed — to notifying the relevant authorities and affected users within the legally required timeframe.

7 Your Rights

You have a number of important rights under the Privacy Policy. Unibet fully respects and upholds each of these rights.

Right to Access

You can request to see what personal information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Restrict Processing

In certain cases, you can request that the processing of your data be restricted.

Right to Data Portability

You can request a copy of your data in a structured, portable format.

Right to Object

You may object to the processing of your data for specific purposes.

To exercise any of these rights, contact our support team. We are required to respond to your request within 30 business days.

8 Children's Privacy

Unibet is strictly for users aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

Age verification is mandatory at registration and is confirmed through the KYC process. If a minor's data is inadvertently collected, we delete it immediately and close the associated account.

If you believe a minor has registered on our platform, please contact us immediately. We will take prompt action.

9 Data Retention Period

Unibet retains your data only for as long as necessary — no longer. Retention periods vary depending on the type of information.

Data Types Retention Period Reason
Account Information 5 years after account closure Legal Obligation
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 Years After Relationship Ends AML Compliance
Support Contact 3 Years Service Quality Improvement
Marketing Data Until Consent is Withdrawn Consent-Based
Technical Logs 90 Days Security Monitoring

Once the retention period ends, your data is securely deleted or fully anonymized so that it can no longer be linked to you in any way.

10 International Data Transfers

As an international platform, Unibet may occasionally process or store your data on servers located outside your country.

Whenever data is transferred internationally, we ensure that the destination country has adequate data protection laws in place, or we apply Standard Contractual Clauses in accordance with GDPR.

It is our responsibility to ensure your data remains protected in any international transfer. We only work with partners that meet international data protection standards.

11 Policy Updates

Unibet may update this privacy policy from time to time. If changes are made, we will notify you via your registered email address or through a notice on the platform.

For significant changes, you will be notified at least 30 days before they take effect. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

The date of the most recent update is always shown at the top of this page. We recommend checking back regularly.

12 Contact Us

For any privacy-related questions, requests, or complaints, please reach out to our dedicated support team. We are always here to help.

Email Support

[email protected] — we'll get back to you within 24 hours.

Live Chat

Log in to the platform and speak with us directly via Live Chat.

If your privacy concern is not resolved to your satisfaction, you have the right to lodge a complaint with the relevant data protection authority.

Responsible Gaming

Your Data Is Safe — Now Go Enjoy

You're now familiar with Unibet's privacy policy. Go ahead and create your account with confidence, and start enjoying a secure gaming experience.

Safe & Licensed Data Secured 24/7 Support
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